Terms & conditions.
The terms that apply to every order from Rockman Quarry Group. Here are the key points; the full terms are in the PDF below.
Download the full terms (PDF)The short version
They apply to every order
Our Standard Terms and Conditions apply to all sales and deliveries, whether or not you have signed them or have a trade account. Terms on your purchase order don't apply unless we agree in writing.
Paying for your order
Without a trade account, orders are paid in cleared funds before delivery. Trade accounts are on 14-day terms from invoice date. Prices are plus GST.
Overdue accounts
Interest of 1.5% per month applies to overdue amounts. If an account is more than 7 days past due, we may stop supply and report the default to credit reporting agencies.
Price changes
We may change prices with written notice, for example if our costs or CPI increase. If a change would raise your total charges by 10% or more, you can end the agreement once outstanding charges are paid.
Delivery
Delivery dates are estimates. Please have someone on site to accept the load, check it on arrival, and tell us about any discrepancy within 7 days.
Collecting your order
If you can't take your order when it's ready, let us know and we'll store it free for up to 30 days. After that, the stone must be paid for and a storage fee applies. Orders not taken within 7 days of being ready become your risk, and any extra transport or storage costs are charged to you.
Returns
Returns need 12 hours' written notice. Credit or replacement is only given once we've checked the stone is valid for return or faulty.
Ownership
Risk passes to you on delivery, but the stone remains ours until it's paid for in full. We may register our interest on the PPSR.
Our liability
Our liability is limited as far as the law allows. Nothing in our terms removes your rights under the Australian Consumer Law.
This page is a summary only. If anything here differs from the full terms, the full terms apply. Questions? Call 0400 891 620 or email sales@rockmanquarries.com.au.